INFORMATION ON EXCHANGES & RETURNS

Products purchased online can be exchanged within 7 days of receipt.

EXCEPTIONS ON EXCHANGES & RETURNS

They cannot be exchanged or returned:

Customised products

Products made to order

TO REQUEST A RETURN OR EXCHANGE

Please contact shop.ivandellamora@gmail.com stating the reason for the exchange or return. The procedure can then be started.

 N.B. The products must be returned in their original packaging accompanied by any other relevant document that accompanied them at the time of purchase.